Miss Halaa guarantees your right to exchange or return products according to the following terms and policies to ensure a reliable and comfortable shopping experience:

Order inspection and checking:

Our shipping company’s policy allows you to open the parcel and inspect the products in the presence of the delivery representative, to ensure the size and correct item before receiving it.

Product condition after receipt:

If the product is received and the shipment is accepted from the courier, exchanges or returns are not possible afterward.

Refusing the shipment:

If you choose not to accept the order after inspecting it with the courier, only the shipping fees will be charged.

If you face any issue, please contact MISS HALAA customer service at: 01117711883

Miss Halaa Branches

We are happy to welcome you at any of our current branches and are always ready to serve you:

Nasr City Branch
Address: 36 Abbas El-Akkad Street – Nasr City.
Contact: 01205519999
Google Maps: https://maps.app.goo.gl/kbmxUFsgnYa5nZB7A?g_st=com.google.maps.preview.copy

Downtown Branch
Address: 23 Kasr El Nile Street – Downtown Cairo.
Contact: 01277985555
Google Maps: https://maps.app.goo.gl/9tmMw1ck5Uy731Pf8?g_st=com.google.maps.preview.copy

Madinaty Branch
Address: All Seasons Park Mall – Unit G36 – Madinaty.
Contact: 01201255554
Google Maps: https://maps.app.goo.gl/N822pksFu8h5tixdA?g_st=com.google.maps.preview.copy